Cable Modem Birth Certificate – Cable Modem Installer
The Nimble This Cable Modem Birth Certificate is a tool that can be accessed through the Nimble This App. The birth certificate is created using the cable modem installer as part of the app, and it can help reduce repeat truck rolls, increase productivity, and provide consistent testing and reporting.
The Cable Modem Installer feature of the app turns your smartphone into an installation meter by using the cable modem and PNM server. All downstream, upstream, and Proactive Network Maintenance PNM metrics are tested at the time of installation, and the installer is given PASS/FAIL values based on the modem KPI data. No modems will pass if they do not meet the criteria set by the cable operator.
A birth certificate is created at the time of installation, associated with the technician, cable modem, and timestamp. This birth certificate can help improve cable modem installations, reduce operating and capital expenditures, and increase the quality of experience for subscribers.
By using the Cable Modem Birth Certificate feature, cable operators can reduce repeat service calls to new cable modem installations by verifying the installation before the technician leaves the premises. This, in turn, can help increase the quality of experience for the subscriber by ensuring a successful installation at the time of installation.
Cable Modem Birth Certificates provide cable operators with performance metrics and accountability, which can help reduce costly truck rolls, CSR calls, and provide excellent customer service. Overall, the Cable Modem Birth Certificate feature of the Nimble This App can be a valuable tool for cable operators looking to improve their cable modem installations and increase subscriber satisfaction.
Key Benefits:
- Improve your Cable Modem installations
- Improve contractor installs
- Improve subscriber satisfaction after installation
- Reduce Operating Expenditures
- Reduce Capital Expenditures
- Increase Quality of Experience for the Subscriber
- Have Performance Metrics
Nimble This PNM Cable Modem Installer
Make every cable modem installation count with Proactive Network Maintenance
Installing cable modems could be the first and last interaction with your subscriber, but if not done properly, it may cost you money and the subscriber’s trust. Don’t let this happen to your company – choose Nimble This’ PNM Cable Modem Installer.
With Nimble This Cable Modem Installer, you can improve your workforce efficiency by ensuring that every cable modem or DOCSIS device meets your system requirements and passes all proactive network maintenance (PNM) parameters such as micro-reflections, group delay, and more. Our installer performs downstream and upstream RF tests to ensure that RF levels, SNR, MER, and QAM channels pass pre-set limits. Moreover, proactive tests are run to verify that the modem passes micro-reflections, group delay, and more.
Why install a modem that will only create a truck roll in a week and dissatisfied subscriber? This is preventable, and our Cable Modem Installer ensures that every modem is installed correctly the first time.
You don’t need any extra test equipment to get started. All testing is performed using the PNM server, the subscriber’s cable modem, and a smartphone or tablet – equipment you already have. No need for additional equipment!
Nimble This has decades of test and measurement experience, and we are putting it to work for you. Choose Cable Modem Installer to ensure that no cable modem is left behind.
Find our mobile app! Be sure to download our PNM app for iOS and Android devices
With the app you have access to downstream and upstream spectral analysis, RxMER, cable modem installation (CM Installer), geo-coding of cable modems, cable modem look up using the devices built-in GPS and more!