The PNM mobile app is a powerful tool for network maintenance and troubleshooting. Let me break down some of the features:
- Downstream and Upstream Spectral Analysis: This feature allows you to visualize the frequency spectrum of the signals that are being transmitted and received by cable modems. This can help identify any signal quality issues that may be affecting network performance.
- Cable Modem Installation (CM Installer): This feature helps to streamline the installation process for cable modems by providing step-by-step guidance and troubleshooting tips.
- Cable Modem Birth Certificate: This feature provides detailed information about a specific cable modem, including its serial number, MAC address, and other important technical specifications.
- Geo-coding of Cable Modems using GPS: This feature allows you to track the physical location of cable modems using the GPS capabilities of your mobile device. This can be useful for identifying potential network issues or for troubleshooting specific customer issues.
- Look up Individual Cable Modems: This feature allows you to search for specific cable modems by serial number, MAC address, or other identifying information. This can be helpful for troubleshooting customer issues or for managing network resources.
- In addition to these powerful features, the Nimble This PNM mobile app also includes work orders as a key item to help streamline your network maintenance and troubleshooting tasks. With the work orders feature, you can easily create and manage tasks, assign them to technicians, and track their progress in real-time.
Overall, the PNM mobile app is a comprehensive tool for managing and maintaining cable networks. It can help improve network performance, streamline installation and troubleshooting processes, and provide valuable insights into the health of the network.
Find our mobile app! Be sure to download our PNM app for iOS and Android devices
With the app you have access to downstream and upstream spectral analysis, RxMER, cable modem installation (CM Installer), geo-coding of cable modems, cable modem look up using the devices built-in GPS and more!