Gain Actionable Insight and Productivity with Proactive Network Maintenance Work Orders
Proactive Network Maintenance Work Orders efficient dispatching of technicians is critical to ensuring productivity and delivering timely solutions to customers. At Nimble This, we have developed an integrated system with actionable insights to streamline work orders and boost productivity.
Our experience in PNM and expertise in test and measurement have enabled us to identify modems and nodes in need of proactive attention. Using our PNM dashboard, you can easily create work orders and dispatch them directly to technicians with iOS or Android devices running our Nimble This PNM mobile application, which is available for free on the Apple App Store or Android Playstore.
Creating work orders is a breeze with our intuitive interface. Simply click the “Work Order” button under the “Action” column to assign a cable modem or node to a technician in your system. The technician will receive the work order on their mobile application and be able to log all work performed, make notes, take pictures, and close out the order.
Our PNM server will verify the work performed by the technician, and you can monitor the status of the work in real-time from the PNM web application. By using our integrated system with actionable insights, you can gain a deeper understanding of your operations, increase productivity, and improve customer satisfaction.
Find our mobile app! Be sure to download our PNM app for iOS and Android devices
With the app you have access to downstream and upstream spectral analysis, RxMER, cable modem installation (CM Installer), geo-coding of cable modems, cable modem look up using the devices built-in GPS and more!
Download your free app using the links below:
